Our Privacy Policy Promise
Drtele.co will always value and respect the privacy of each and every one of its customers. Your privacy is important both to you and to us and we make the following promise to you:
Drtele.co is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe. We will be clear and open with you about why we collect your personal information and how we use it.
The below Privacy Policy explains how we may collect data/information that relates to our website. By using our service you agree that certain content you provide may be seen/shared publically by users of Drtele or others. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
1. General
This website with the URL of https://www.drtele.co (“Website/Site”) and mobile application is operated by Drtele (“We/Our/Us”). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000(21 of 2000) and other national and state laws which relate the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
a We collect your personal information in order to provide and continually improve our products and services.
b. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
c. All partner firms and any third-party working with or for us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access or process sensitive personal information held by us without having first entered into a confidentiality agreement.
2. HOW WE COLLECT THE INFORMATION
a. From you directly and through this Site: We may collect information through the Website when you visit. The data we collect depends on the context of your interactions with our Website.
b. Through business interaction: We may collect information through business interaction with you or your employees.
c. From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties
d. Information collected through the mobile app is updated via the https://drtele.co/api
3. INFORMATION WE COLLECT
a. We collect information primarily to provide better services to all our customers.
b. When you visit our Site, some information is automatically collected. This may include information such as the Operating Systems (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site. We also collect information about you use our products or services.
c. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc.
d. The full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time) ; cookie number ; products and/or content you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and move – overs).
e. We automatically collect information using “Cookies”. Cookies are small data files stored on your hard drive the websites. Among other things, cookies help us improve our Site, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our Site.
f. Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.
g. By using this Website, you are agreeing that we may advertise your feedback on the Website and marketing materials.
h. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the concerned laws.
i. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
4. HOW WE USE INFORMATION
a. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
b. We use the information collected through this website as described in this policy and we may use your information to :
5. How long do we keep your information?
-We hold your personal information only as long as we have a valid legal reason to do so, which includes providing you with the services you have requested, meeting our legal and regulatory obligations, resolving disputes and enforcing our agreements.
-The length of time for which we keep different types of personal information can vary, depending on why we originally obtained them, the reason we process them and the legal requirements that apply to them.
-When setting our data retention and deletion timescales we take into account a range of factors including applicable regulations and standards relating to gambling and gaming, anti-money laundering, taxation, payment processing and complaint handling, the need to prevent or detect crime or other misuse of our services, and audit requirements.
-To fulfil our requirements, some of your personal data will need to be retained for a period of time after you cease to be a customer. When we no longer need it to fulfil the above requirements, we delete it securely or anonymised it.
6. DATA TRANSFER
a. Information about our user is an important part of our business and we take due care to protect the same.
b. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.
c. We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property or safety of Us, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
7. COOKIES
a. To optimize our web presence, we use cookies. These are small text files stored on your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site. This helps is to learn more about your interests, and provide you with essential features and services and for additional purposes, including:
b. Our cookies allow you to take advantage of some of our essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping basket, process to checkout, or use any products or services that require you to sign in.
c. Approved third parties also may set cookies when you interact with our services.
d. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies.
e. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of us. You can prevent the storage of cookies by choosing a “disable cookies” options in your browser settings. But this can limit the functionality of our services.
8. DATA SECURITY
a. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
b. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts information you input. SSL allows sensitive information such as credit card numbers, UID’s and login credentials to be transmitted securely.
c. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
d. We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
e. It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
f. Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
g. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
9. THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
9. Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
10. SOCIAL NETWORK PLUGINS
This Website incorporated plugins and/or buttons for social networks, in order to allow easy sharing to social networks. These plugins are programmed so as not to set any cookies when assessing the page to safeguard the privacy of users. Cookies may be set, if you make voluntary use of the plugin. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks.
11. PRICING
We do not promote or collect charges through our site. Pricing is done by the merchants. We do not engage in any financial transaction with our customers.
12. PAYMENT
All transactions are processed through a gateway provider and are not stored or processed on our servers. Any personal information or content that you voluntarily disclose online becomes publicly available and can be collected and used by others.
13. SHARING OF PERSONAL INFORMATION
a. We do not share your personal data with third parties without your prior consent other than:
13. CHILDREN
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use Our Website with the consent of your parent or legal guardian. In any case, we will not be liable for any cause of action that arose due to non- compliance with this section.
14. COMMUNICATION
All information about products listed in this website are collected from the corresponding websites. All the information collected is protected.
15. LOCATION
Drtele uses the location of the users in the background while they use the application. This feature provides the users with the best access to find the best offers and deals within a 100 km radius of the user. With the location permission, the app wishes to deliver a clear value to the users. The admin declares not to use the user`s location for any other purpose, other than facilitating the provision of the best services to the customers.
Key features of the app include location permissions for users when they open the app. Permissions are collected automatically or manually only after confirmation by the app user. Location permissions also don't control third-party devices. The administrator provides user notice and consent prior to the collection and use of location data.
16. WAIVER AND RELEASE
We make change this policy from time to time. We may update our Privacy Policy from time to time. Your opt-out choice is applied only to the browser from which you make the choice, so if you use different browsers you will need to opt out in each one. This opt-out is cookie based, so if you delete your cookies, you will no longer be opted out and will need to opt out again.
We hope you will find this page helpful, but should you have any concerns or questions, regarding Data Protection, please feel free to contact us at info@drtele.co